School of Music > Resources > Technology Office > FATQ
Here are links to instructions that will help you resolve common issues or answer common questions.
How do I operate the classroom technology in HPC? Please view these instructions.
How do I use Zoom in the classroom? Please view these instructions.
How do I use the document camera as a Zoom webcam? Check out page 6 in this document.
I have an technical issue that this document does not cover. Call 773-325-4801 or press the "Music Technology Office" button on the classroom telephone.
I have a non-urgent technical issue that this document does not cover. Send an e-mail to firstname.lastname@example.org
I forgot my BlueKey password. How do I reset my password?
How do I set up dual-factor authentication for BlueSky? Please read these instructions.
My copy card does not work at any University copier. How do I get access to the copier? Send our Business Manager an e-mail.
I need to have access to a room with a card swipe of keypad. How do I get access to this room? Send our Facilities Coordinator an e-mail
Macintosh computer questions
The Macintosh computer that I am using tells me that my "Print queue is paused" and is asking for an administrative password. How do I fix this?
The Macintosh computer that I am using tells me that there is a problem with my "keychain". How do I fix this?
Macintosh computer application questions
How do I activate my Office 365 license? Please read these instructions.
How do I set up my Outlook e-mail client on a Macintosh? Please read these instructions.
How to use the Managed Software Center.
I need to connect my computer/mobile device to the DePaul wireless network. How do I do this?
How do I setup/check my voicemail? Please read these instructions.