School of Music > Community Music > Enrollment > Policies


​I. Missed Lessons and Classes

1. Students are charged for all lessons or classes for which they register, including those missed through student absence. Notification of inability to attend a private lesson does not excuse payment for the lesson.

2. Regular attendance is expected of all students. A student should notify the teacher or CMD office concerning any absence that might occur for any reason.

3. Faculty are not required to make up lessons missed due to student absences. If 24 hours notice is given and time is available during an instructor’s regular teaching hours, one make-up lesson may be given at the discretion of the instructor.

4. Faculty who are tardy for a student’s lesson are required to make up the time by extending past the scheduled lesson time, or by arranging to make up the time on another occasion.

5. Students who are late for a lesson cannot be guaranteed their full lesson time.

6. There are no make-ups for missed classes.

7. If an instructor cancels a lesson or class, a make-up will be offered. Make-up lessons cancelled by the student will not be offered again.

II. Cancellation

1. In the event of inclement weather conditions, an official announcement will be placed on the CMD website regarding school closings. Any classes or lessons cancelled due to the official closing of the school will be rescheduled.

2. The Community Music Division reserves the right to cancel, postpone, combine or split classes, and to change instructors and/or location of classes. The entire payment and registration fee will be refunded in the case of cancellation.

III. General

1. Students enrolling for individual lessons cannot be currently studying the same instrument or discipline at another institution or with a private teacher without the prior approval of the CMD Director.

2. Students may not change teachers without receiving approval from the CMD Director. Any teacher change should be made in consultation with and approved by the Director.

3. Students and/or parents have the responsibility of communicating with their teacher in the event of scheduling problems. The Director should be notified if instructional or personal problems arise.

4. The School does not accept responsibility for lost or undeliverable mail. Students are scheduled to receive all notices and registration information through e-mail. Therefore, the parent/student is responsible for notifying the CMD Office if communication has not been received. Students are responsible for meeting all published deadlines.

IV. Withdrawals and Refunds

Refunds will only be considered when the full tuition for a quarter has been paid. All requests for withdrawal must be made in writing to the CMD Director and be approved before any refund or credit can be granted. Verbal requests from students, parents or faculty will not be accepted. If a student withdraws during the first two weeks of the quarter, a refund will be made according to the following schedule:

  • During first week of quarter 75%
  • During second week of quarter 50%
  • No refunds will be granted for any student who withdraws after the second week of lessons or classes. The registration fee is non-refundable.

In keeping with University policies, no refund can be processed until one month after the last payment has been received, or if there is still a balance left on the account. After the one-month waiting period, the process will take 10–15 working days.

V. Dismissal 

The Community Music Division reserves the right to dismiss any student due to lack of interest or progress, frequent absences, behavioral problems, delinquency in payment of tuition and/or failure to abide by policies.​