School of Music > Concerts & Events > Plan Your Visit > COVID-19 Safety

COVID-19 Safety

​​​​​​​​​Updated 8/30/2022
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Masks are not required inside the Holtschneider Performance Center spaces and concert halls. At the same time, DePaul University continues to be a mask-friendly campus and wearing a mask will be highly recommended for all indoor spaces. We ask that audience members please be respectful of one another’s choices. Proof of full vaccination or a negative Covid-19 test will no longer be required for entrance into the concert halls.  

Note for patrons attending Lakeside Pride concert on 11/19/22:  As an exception to DePaul University’s policies, Lakeside Pride kindly asks patrons to provide proof of Covid-19 vaccination and wear masks while inside the performance on Saturday, November 19. Lakeside thanks you in advance for your cooperation and understanding, to help maintain the health and safety of their musicians. While Covid-19 boosters are recommended, only the primary series is required. Patrons may also provide a negative PCR or RAT test result, administered by a medical professional within the 48 hours before this event.

Self-screening: 
All individuals are expected to self-screen for Covid-19 symptoms before entering the Holtschneider Performance Center. We ask that patrons who are not feeling well, are exhibiting any Covid-19 symptoms or have had or been exposed to Covid-19 in the past 10 days should not attend and instead contact the Holtschneider Performance Center Box Office for ticket options.

Flexible Ticketing Policy: 
With many unknowns, we will accommodate exchanges, credits, and refunds should you be unable to attend an event or if an event needs to be reconfigured, rescheduled, or canceled. We will work with our Ensembles in Residence and On Stage at HPC guests to help facilitate ticketing flexibility wherever possible.

Please visit this page before you purchase a ticket or attend your next concert as our policies may change.  Emails will be sent out at least 48 hours before every performance to every ticketholder with the most recent guideline information. Please be sure we have the most current contact information for you and your guests, so we can keep you updated on our concert experience. We want your visit to the Holtschneider Performance Center is comfortable, enjoyable, and safe.

​​Air Ventilation System: 
DePaul University invested in and installed improved ventilation systems to ensure that when everyone returns, they are in a safe environment. More information can be found here

Sanitation: 
As the Holtschneider Performance Center has re-opened, the university continues with its rigorous cleaning throughout the building. Additionally, the university has built and installed many hand sanitizer stations that can be found throughout the building. More information can be found here

Digital Performances: 
We understand that everyone’s experience and comfort levels are different. We want you to return to the Holtschneider Performance Center when you are ready. We will be making several of our performances each quarter available digitally that you can enjoy from the comfort of your home.  More information on digital performances can be found here​

DePaul University bases its Covid-19 response on state and local requirements, Centers for Disease Control and Prevention (CDC) guidance, and input from the university's Community Health Team and medical advisor from AMITA Health. We adapt our measures as the circumstances of the pandemic change. ​